Bhoopalan Natarajan(Bala) - Managing Director
MD Chosen Care Group & associated companies, President Inclusive Economy & Business Forum; CEO Gjobs and Chair Shri Guru Datta Shirdi Saibaba Sansthan UK temple. Bala leads a group of care and media companies with a staff of 400, four UK offices and offices in India.
Central to the portfolio is Chosen Care Group which has, in just 4 years, grown from a standing start with no funding to employing 240 people and celebrating the provision of over 250,000 hours of care to residents across Six East London boroughs. Related care companies include GJobs Recruitment and the online agency, Urban Care Community Ltd.
Alongside, the Group’s training company, CCG Education, has become a leading East London & Essex Btech National Diploma (Learner Loan) training provider, a status confirmed by the awarding of Prime status by the Skills Funding Agency in 2016. CCG Education also operates Dorset’s only examination centre for the Chartered Insurance Institute.
Driven by further ‘upward innovation’ (see below), CCG Education is continuing to diversify, including the launch of two new businesses in 2016, both suggested and run by existing employees. Beyond the care sector, Bala has growing media interests, primarily the movie company Great B Productions, which is now making its second feature film and Tree Wall Studio animations.
Bala's other Venture, Domain Reality investment, Payroll Outsourcing Ltd, Find a Learner CIC, Sridevi Trendz, Spot Dow and Ecare Academy.
Bala’s group of companies have enjoyed extraordinary growth in large part thanks to his uniquely motivating approach, which combines an intense focus on client care with a drive for ‘upward innovation’. This is the encouragement of all employees to identify and promote ways to improve services. Where an idea constitutes a valid concept for a new business, Bala has shown that it is willing to both back the idea and give control and equity to the employee.
Christine Ball, CEO
A confident and consummate management professional and business expert with extensive and varied experience. Strong background in Business, varying operations and staff supervision, with specific and detailed knowledge of Learning & Development, SFA and ESF funding and branded business sectors. Exceedingly resourceful with a proven track record of personnel and business enhancement. Effective both working alone or as part of a team with wide-ranging expertise in both. Considerate and approachable therfore displaying maturity and balance, fostering a good work ethic and morale across a range of personalities and skill levels. Enthusiastic and hungry for new customer-driven challenges, with a clear determination to succeed in any working environment.
In the 18 months following Christine's appointment to lead CCG Education, the specialist training provider saw learner volumes quadruple, Advance Learner Loads go from zero to over £800k academic year 2015/16, timely outcomes consistently exceeding 95%, and the securing of Prime SFA Contractor status. Prime status is held by approximately 3% of all UK training providers at present and CCG Education is one of only a handful to have secured it in under two years from launch.
Alongside, Christine also established a CCG Education Chartered Insurance Institute Examination Centre in Bournemouth, the only such centre in Dorset. Christine joined CCG Education on the strength of a record of successful team building and business development within the adult education and vocational training sector.
Notable achievements with present and past employers include a highly successful Sector Skills for the Unemployed delivery helping the long-term unemployed back into work, Apprenticeship delivery with 84% of apprentices retaining their post after completion, and creating strategic partnerships with DWP, Job Centre Plus, employers and ex-offender groups. In 2009, Christine beat 2,000 other contenders to be awarded a coveted National Learning and Skills Improvement Service Award for engaging employers. This was chiefly in recognition of her work in establishing a Contact Centre Academy for the Royal Borough of Kingston-upon-Thames.