Chosen Care is an experienced home care provider, delivering nursing, social care and support to a whole population in 6 boroughs; Redbridge, Waltham Forest, Barking and Dagenham, Newham, Hackney and Havering.
Since 2012, we have delivered over 750,000 hours of Care & Support. Our person-centred services fully involve service users and carers to ensure that the care and support we provide enhances the quality of life whilst helping people to recover.
We are committed to building the future of home care using technology to support your loved ones in the places they love. Choosing a suitable care worker and the right type of care doesn’t need to be a challenging process. At Chosen Care, we tailor our services to your needs and experience care coordination team use Care Management Software to select the most appropriate care workers. This ensures that your loved one will be assisted by individuals with the best skills and experience relevant to their specific requirements. The team at Chosen Care Group is one of great diversity and we welcome people of all ages, religions and ethnic groups to our company. We carefully select our team based purely on their suitability for the post.
The wishes and needs of our clients are of paramount importance to us and we recruit people who have the dedication and ability to provide the best level of service to those we serve. Information is key to our business and we are trusted to keep it safe. Data security has been – and continues to be – an area of significant management focus and investment. Over recent years, we have substantially increased investment in this as part of our wider risk and compliance agenda to ensure we continue to uphold the high standards our customers and regulators expect. We offer a 24/7 service with a designated on-call rota outside of office hours. We use the People Planner monitoring, scheduling and management system to record and manage real-time information covering all aspects of service provision and to provide us with details to support staff allocations and continuity of care analysis.
We carefully recruit the right staff and train and support them effectively, to ensure that people have a positive experience of care. We provide safe services by promoting an open culture, underpinned by staff training, policies and processes based on best practice, effective care planning and risk management.